VNC Lifeline | Personal alarm and telecare services
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Cost of the Service

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What does it cost?

The Lifeline alarm service costs £2.99 per week, with a one-off installation cost of £25 which is excellent value for money.

If you live in your own, private property, there are two options available:

  • Option 1 - Lifeline provide the equipment (rented to you) and the monitoring. The weekly cost is £2.99 a week (or £11.96 a month) - that is less than 50p per day!
  • Option 2 - You can choose to buy the equipment (£120 for a remote alarm system) and pay a reduced monitoring fee of £2.15 a week, or £8.62 per month.

However, there are circumstances in which people living in Registered Social Landlord (RSL) properties may be entitled to the Community Alarm service free-of-charge through the 'Supporting People' grant. In this instance, please call us and we will enquire on your behalf to your RSL as to whether you can have the Lifeline installed free-of charge.

Paying for your Lifeline

You can pay for your Lifeline using the following methods:

  • Monthly Standing Order - this equates to £12.96 per month. (Please call 0151 482 2542 to arrange for a Standing Order form to be sent to you)
  • Quarterly invoice - this equates to £38.86 every three months, and can be paid by cash or cheque (either by post or in person)
  • By payment card. We accept payments by Visa/Credit/Debit/Maestro card. When you pay by quarterly invoice, simply give us a call on 0151 482 2542 and make your payment over the phone, for your convenience.
Who would benefit from the Lifeline service?
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"We think everyone there does a wonderful job." - Bill & Dorothy



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