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Welcome to VNC Lifeline Please feel free to browse our site and find out why over 5,000 people in the Merseyside area and beyond rely on VNC Lifeline for peace of mind. Increasing numbers of people want to remain safe and independent in their own homes, the Lifeline Service helps thousands of people throughout Merseyside achieve just that! We can all feel vulnerable or at risk regardless of our age or personal circum- stances, we could have an accident, suffer from a serious illness, need support following a recent operation, feel threatened by an intruder or simply be lonely. With modern technology, VNC Lifeline can offer a fast, easy and reliable solution, enabling house- holders to summon help at the touch of a button, whatever the time of day or night. The Lifeline system works either as a stand-alone unit which operates as a standard telephone or by connecting to your existing telephone. The unit has a discreet personal radio trigger supported by a 24 hour monitoring service offering personal support 7 days a week, 365 days a year. When the button is pressed, the customer is within seconds connected to a trained operator at our monitoring centre. The operator will instantly know who is calling, where they live and will be able to retrieve health and personal details about the caller. These details include friends, relatives, neighbours, doctors and emergency services who can be called immediately assistance is needed. The operator is also there to provide friendly support and reassurance at any time of the day or night. All that is needed to use the VNC Lifeline Service is a telephone line and a power point nearby. VNC Lifeline will provide a lightweight personal call button (Amie) which is usually worn on a neck-cord, clipped to clothing or can be worn on a wristband as well as a specially adapted Telephone or Portal unit for emergency use. The Lifeline system is also capable of supporting a number of other Telecare products such as Smoke Alarms, Intruder Detectors, Bogus Caller Buttons and Falls Monitors. Vauxhall Neighbourhood Care Lifeline would be happy to arrange a no obligation demonstration of our service at your own premises. Tel: 0151 298 2321 | E-mail: lq@vnc.org.uk © 2008 VNC Lifeline